Refund and Returns Policy
our returns and refunds policy
We have a 30-day return and refund policy. We are unable to provide you with a complete refund or exchange if 30 days have gone by since your purchase.
Your item must be unused and in the same condition as when you received it in order to be eligible for a return. Additionally, it needs to be in its original packing.
We need a receipt or other proof of purchase in order to process your return.
Refunds
We will email you to let you know that your returned item has been received once it has been received and examined. We will also let you know if your refund has been approved or denied.
Within a predetermined number of days, if you are accepted, your refund will be processed and a credit will be automatically credited to your credit card or original payment method.
Late or missing refunds
Check your bank account once again if you haven’t gotten your return yet.
After then, get in touch with your credit card company. It can take a while for your refund to be posted.
Next, get in touch with your bank. Before a refund is posted, there is frequently some processing time.
Please email us at {email address} if you have completed all of these steps and have not yet received your refund.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
Items are only replaced if they are broken or faulty. Send your item to {physical address} and send us an email at {email address} if you need to exchange it for the same item.
Shipping returns
You should mail your item to {physical address} in order to return it.
If you want to return an item, you will have to cover the cost of shipping yourself. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you are eligible for one.
The time it takes for your replaced merchandise to arrive may differ depending on where you reside.
You might think about getting shipment insurance or using a trackable delivery service if you are returning more costly things. We cannot promise that your returned item will reach us.